On Hold Music | On Hold Messages

Marketing and Information While on Hold

On hold music and messages not only provide callers with necessary reassurance they are still online, but can additionally be used to as a source of information and as a marketing tool.

While being played music during the call queueing process, callers can additionally be kept informed about useful company news, or be made aware of promotions and other marketing activities.

New products can be described or callers can be advised that service is also available via the company web site.

Blending Music and Messages

Mirror Audio can provide seemless professionally mixed music recordings interspersed with marketing and information prompts.

The effect is one of professionalism and callers are generally happy to hear information pertinent to the company they are calling.

PhonePresence PBX

PhonePresence Virtual PBX is a comprehensive call handling and call management solution providing all the facilities of a high-end hardware system, but at a fraction of the cost.

Mirror Audio can integrate your prompts with the PhonePresence service, providing a complete and professional phone system for handling your incoming calls. PhonePresence is offered at various levels to suit SME's through to high capacity Call Centres.

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On Hold Advice

We are happy to discuss your on-hold and call handling requirements, please call us on
0796 844 5382 or use our enquiry form.